Raay-Vox - Frequently Asked Questions
What payment types are accepted?
We accept PayPal and Credit Cards.
What is the minimum deposit amount?
Minimum deposit is $25USD
Is there a volume commitment?
No. Raay-Vox plans are pre-paid.
Plans have no commitment to volume. Spend your credits at the pace you want.
Your balance never expires.
Do I need to be technically inclined?
No. Any needed hardware will arrive already pre-programmed and tested for you.
Just Plug n Play!
Do you support 911/e911?
We use e911 (Enhanced 911) and are 100% compliant with FCC and CRTC and cover 100% of USA/Canada.
Can I check call details online?
Yes, you can access your details in the Customer Portal
It is updated every 60 seconds.
Do you provide callerID?
All US/Canada destinations will receive proper callerid.
Do you offer termination in every country?
Do you accept inbound call center traffic?
Do you accept predictive dialer call center traffic? (Dialer/Telemarketing)
No, not at this time.
Where are your servers located?
We have multiple servers locations across Canada, USA, and the UK.
This gives our clients the best latency (call quality) possible.
I do not even have a phoneline networked through my house, Can you send a Technician?
We currently have Mobile Technician Service in SouthWestern Ontario.
519-914-5064 - London, Ontario, Canada
519-397-0408 - Chatham, Ontario, Canada